There are a number of ways in which sites hosted on the Magneto framework can be made mobile-friendly, and Magento developers in Vancouver (https://willbecoded.ca/magento-e-commerce-developers/) will be able to help you find a way to do it which will benefit your site.
CouchCommerce – this is a nice labour and money-saving device, which is handy if a company does not have much money for expert Magento developers, or they are doing it themselves. CouchCommerce is plugin which creates a mobile-friendly version of the site without any effort on your part
Mobify – this is not a plugin, but an entirely separate platform dedicated to mobile sites. If it is used (and it integrates completely with Magento), then it takes all the data and code which has been entered, and creates a mobile site.
Magento Live Chat – customers like to talk to someone when they have problems. This bot will allow communication.